Administration

Technical implementation

• How long does the technical implementation process take?
• What is a Summary of Benefits and Coverage (SBC)?
• What is an employee census file?
• Why do you need an introduction to our carrier’s account manager?

Employee onboarding

• What is Amino's onboarding process for employees?
• How does Amino ensure employee engagement?
• Does Amino provide metrics to measure employee engagement?

Customer success and support

• How does Amino support employees?
• What are Amino’s customer support lines?
• What if I want to talk to a real person?

Pricing and billing

• What is your general invoicing process?
• How frequently will I get billed by Amino?